Service Delivery expertise

In Spring 2014 we have great courses and formats for you. Team leaders developing their CSR coaching skills should seriously consider the Spring series. You can also book individual sessions to suit your needs, or the entire series at a discounted price.  See more below or contact us.

Spring Team Leader seminars 2014

Our Spring Team Leader webinar series has been posted to the Training calendar. These courses offer specialist learning ideally suited to Team Leaders, and CSRs developing themselves to become a T/L. Find what suits you best and register now!...

Our Spring Workforce Managment webinars are here too!!

Become a Workforce Management expert! The Spring 2014 WFM webinar dates are posted. Tuesday afternoons at 1:00pm - learn the art and science of WFM. Register now!...

Working with Excel-based forecasting and schedules? Want to move to a sophisticated WFM application at an amazing low cost?

injixo Workforce Management  Automated and precise Workforce management is a complex task but we have made it as simple and accurate as possible. Completely web-based, our forecasting engine is just one result of this new thinking. Thanks to cloud computing power, German engineering, and our intelligent algorithms, your forecast is current and reactive to real-time events. Easy to set up and use It's easy to get started with injixo WFM. Set up is fast and with our e-learning courses you can start with best practices immediately. While you l...

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