Featured Events

Coming Events

May

22-23

Advanced Workforce Planning WPPNZ is delighted to introduce the new Advanced Workforce Planning course.

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May

30-31

WFM 1-2-3 The complete, practical guide to workforce management takes the reader through the step-by-step

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June

28

Fisher & Paykel Appliances, Auckland We are very pleased to announce our upcoming site visit to Fisher & Paykel.

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Workforce Planning Professionals NZ

Workforce Planning and Management is a highly specialised and important area of contact centre management. For those wanting to understand the various roles and specialist expertise in Workforce Management, we can help you. Our members achieve more in their contact centre, through the education, networking and materials we provide.

Next Event

After many months planning, WPPNZ is excited to announce that Maggie Klenke from The Call Center School arrives on Monday 21st May to facilitate the new Advanced Workforce Planning course.

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